POPIA Consent Notice & Website Cookie Policy

Effective Date: 2026

1. Introduction

Caleb’s Training & Development Consultants (“Caleb’s”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

This POPIA Consent Notice and Website Cookie Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services online.

By using this website, submitting information through our forms, or accepting cookies, you acknowledge and agree to the practices described in this notice.

2. Collection of Personal Information

We may collect personal information that you voluntarily provide when:

• Submitting an enquiry through our website
• Requesting a quotation
• Registering for training programmes
• Downloading resources
• Subscribing to newsletters or marketing communications
• Applying for accreditation or compliance support services
• Contacting us via email, telephone, or online forms

The personal information collected may include:

• Full name
• Company name
• Email address
• Telephone number
• Physical address
• Job title
• Training and qualification information
• Any other information voluntarily submitted by you

3. Purpose for Processing Personal Information

Your personal information may be collected and processed for the following purposes:

• Responding to enquiries and requests
• Providing quotations and proposals
• Delivering training and consulting services
• Managing learner registrations and certification processes
• Supporting accreditation and compliance projects
• Communicating updates regarding services, events, and training opportunities
• Maintaining internal records
• Complying with legal and regulatory obligations
• Improving our website, services, and customer experience

We will only process personal information where there is a lawful basis to do so.

4. Consent

By submitting your personal information through this website, you consent to Caleb’s Training & Development Consultants collecting, storing, and processing that information for the purposes outlined in this notice.

Where required by law, we will obtain your explicit consent before sending marketing communications.

You may withdraw your consent at any time by contacting us using the details provided below.

Withdrawal of consent will not affect processing already carried out lawfully prior to the withdrawal.

5. Sharing of Personal Information

We do not sell, rent, or trade personal information.

Personal information may be shared with trusted third parties where necessary to provide services or fulfil legal obligations, including:

• SETAs
• QCTO
• Accreditation and quality assurance bodies
• Assessors and moderators
• Professional advisors
• Technology and hosting providers
• Government or regulatory authorities where required by law

All third parties are expected to maintain appropriate safeguards to protect personal information.

6. Data Security

We implement reasonable technical and organisational measures to safeguard personal information against:

• Unauthorised access
• Loss
• Theft
• Misuse
• Alteration
• Disclosure

While every effort is made to secure information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Object to certain processing activities
• Request deletion of personal information where legally permissible
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa

Requests may be submitted using the contact details provided below.

Website Cookie Policy

8. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website.

Cookies help websites function efficiently, improve user experience, remember preferences, and provide information about how visitors use the website.

9. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

They may be used for:

• Website security
• Form submissions
• Session management
• Accessibility features

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information such as:

• Number of visitors
• Pages visited
• Time spent on pages
• Device and browser types
• General location information

This data helps us improve website performance and user experience.

Functional Cookies

These cookies allow the website to remember your preferences and settings, providing a more personalised experience.

Marketing Cookies

Where applicable, marketing cookies may be used to measure advertising effectiveness and deliver relevant content.

These cookies will only be used where consent has been provided.

10. Third-Party Cookies

Our website may utilise third-party services that place cookies on your device, including:

• Website analytics providers
• Marketing and advertising platforms
• Embedded content providers
• Social media integrations

These third parties operate under their own privacy and cookie policies.

11. Managing Cookies

You may manage or disable cookies through your web browser settings.

Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies
• Receive notifications before cookies are stored

Please note that disabling certain cookies may impact website functionality and user experience.

12. Updates to This Policy

We reserve the right to amend this POPIA Consent Notice and Website Cookie Policy from time to time.

Any updates will be published on this page and become effective upon publication.

13. Contact Information

For questions regarding this policy or the processing of your personal information, please contact:

Caleb’s Training & Development Consultants

Email: celeste@calebstraining.com

Telephone: 073 574 9438

Website: https://calebstraining.com

Information Officer: celeste@calebstraining.com

If you believe your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator (South Africa).