Description
This comprehensive self-paced online course teaches professional communication strategies through 12 interactive modules. Learn verbal, non-verbal, paraverbal, active listening, questioning techniques, and advanced communication skills applicable in modern remote and in-person workplaces.
By the end of this course, students will be able to:
· Understand the components of effective communication
· Identify and overcome communication barriers
· Apply paraverbal, verbal, and non-verbal communication techniques
· Use the STAR framework for structured communication
· Practice active listening and questioning skills
· Conduct conversations at multiple depth levels
· Use Appreciative Inquiry for problem-solving
· Apply advanced communication techniques in real-world scenarios
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